1. Acceptance of Terms

By accessing and using Routes App, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Routes App provides a platform that connects daily commuters with smart daily commuter solutions through our network of verified fleet partners. We facilitate the matching of commuters and transportation services but do not provide transportation services directly.

3. User Accounts

To use our services, you must create an account and provide accurate, complete information. You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use
Ensuring your information remains current and accurate

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

Violate any applicable laws or regulations
Harass, abuse, or harm other users or fleet partners
Use the service for any fraudulent or illegal activities
Interfere with or disrupt the service or servers
Attempt to gain unauthorized access to any part of the service

5. Fleet Partner Services

Transportation services are provided by independent fleet partners. Routes App is not responsible for the actions, conduct, or services provided by fleet partners. Any disputes regarding transportation services should be resolved directly with the fleet partner.

6. Payment Terms

Payment for services is processed through our secure payment system. By using our services, you agree to:

Pay all charges incurred through your account
Provide valid payment information
Pay applicable taxes and fees
Accept our refund and cancellation policies

7. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding the collection and use of your information.

8. Limitation of Liability

Routes App shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

9. Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis. Routes App makes no warranties, expressed or implied, and hereby disclaims all other warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@routes.app

Address: Routes HQ, Tech Park, Bangalore - 560001

Phone: +91-9876543210

13. User Account & Data Deletion Policy

We respect your privacy and give you full control over your personal data.

If you wish to delete your account or request deletion of any data linked to your profile, you can contact us anytime.

How to Request Account or Data Deletion

To delete your user account or remove your personal data from our system, please contact us at:

Email: legal@routes.app

Address: Routes HQ, Tech Park, Bangalore - 560001

Phone: +91-9876543210